Well Decor LLC ("Well Decor," "we," "us") is a licensed general contractor (CA License B #1105892) in San Diego, California. This policy explains what information we collect, how we use it, and your choices.
What we collect
When you fill out a form on our website, on Facebook or Instagram, or in our Shower Designer, or when you call, text, or email us, we may collect:
- Your name, phone number, email, and home address or ZIP code
- Details about your project (type of work, timeline, budget range, photos, bids you send us)
- Your design choices in our online Shower Designer
- Basic website data, such as pages visited and device type. This comes through cookies and tools like the Meta Pixel and Google Analytics.
How we use it
- To contact you about your project by phone, text, or email
- To schedule and prepare for your consultation
- To write your estimate, scope, and materials list
- To improve our website and our ads
- To meet legal, tax, and licensing duties
Calls and texts
If you give us your phone number and agree to be contacted, we may call or text you about your project, including with automated texts. Message and data rates may apply. Reply STOP to stop texts at any time. Reply HELP for help. Agreeing to texts is never a condition of buying anything. We do not sell or share your phone number or text consent with anyone else for their marketing.
Who we share it with
We do not sell your personal information. We share it only with:
- Service providers who help us run the business (for example, our CRM, scheduling, texting, and email tools). They may use it only to provide those services to us.
- Advertising platforms such as Meta (Facebook and Instagram), to measure and improve our ads.
- Subcontractors and suppliers working on your project, when you hire us.
- Authorities, when the law requires it.
Cookies and ads
Our website uses cookies and similar tools, including the Meta Pixel. They help us understand visits and show relevant ads. You can block cookies in your browser settings. You can also manage ad preferences in your Facebook and Instagram settings.
How long we keep it
We keep project and contact records as long as we need them to serve you, back our work and warranty, and meet legal and tax rules. After that, we delete them.
Your California privacy rights
If you live in California, you can ask us to:
- Tell you what personal information we have about you
- Delete your personal information
- Correct information that's wrong
- Not sell or share your personal information. We don't sell it.
We will not treat you differently for using these rights. To make a request, email or call us using the details below. We may need to confirm who you are first.
Children
Our services are for adults. We do not knowingly collect information from anyone under 18.
Changes
We may update this policy. The date at the top shows the latest version.
Contact us
Well Decor LLC
11160 Brooke Dr, Unit 40411, San Diego, CA 92126
Phone: 619-304-9327
Email: yuan@well-decor.com